Privacy Policy

1. Introduction
1.1. These terms and conditions (the “Agreement”) govern the provision of services by Desire Vehicle Services (“We,” “Our,” or “Us”) to the customer (“You” or “Your”). By using our services, you agree to abide by these terms and conditions.

2. Services Provided
2.1. We offer a range of automotive services including, but not limited to:
Vehicle repairs
Maintenance and servicing
Diagnostics
Customisation and enhancements
Remapping
Auto Electronics
Aftermarket Installations 
2.2. Specific details and estimates for services will be provided at the time of booking or upon vehicle inspection.

3. Booking and Estimates
3.1. All bookings should be made in advance via phone, online, or in person.
3.2. Estimates for services are provided as a guide and may vary depending on the vehicle’s condition, additional repairs required, or unforeseen circumstances. You will be notified of any changes to the initial estimate.

4. Customer’s Responsibilities
4.1. It is your responsibility to ensure the vehicle is delivered in a safe and roadworthy condition.
4.2. You must ensure all keys and accessories are handed over with the vehicle at the time of drop-off.
4.3. If the vehicle is not collected within the agreed days of the pick-up date, a storage fee may apply.

5. Payment
5.1. Payment is due upon completion of the work, unless otherwise agreed.
5.2. We accept payment via [credit cards, debit cards, cash, Bank transfer.].
5.3. We reserve the right to charge an additional fee for late payments or uncollected vehicles.

6. Liability and Warranty
6.1. While we take every care to complete services to the highest standard, we are not liable for any loss or damage to the vehicle unless caused by our negligence.
6.2. We offer a [12]-month warranty on New parts and services. This warranty is voided if the purchased items are mishandled or serviced elsewhere during this period.
6.3. We are not liable for any third-party damage or repairs.

7. Data Protection
7.1. We collect personal data necessary for processing the services you request. We will not share your data with any third parties without your consent, except where required by law.
7.2. You consent to the processing of your data for the purposes of service delivery, billing, and customer support.

8. Cancellations and Changes
8.1. You may cancel or reschedule an appointment up to [24] hours in advance without penalty.
8.2. Cancellations made within [24] hours of the appointment may incur a fee.

9. Indemnity
9.1. You agree to indemnify us against any claims, damages, or losses arising from your use of our services or your vehicle’s condition.

10. Governing Law and Dispute Resolution
10.1. These terms are governed by the laws of the Great Britain.